Jo Fairley
Jo Fairley is one of the UK’s leading female entrepreneurs and co-founder of Green & Black’s Chocolate
After becoming the UK’s youngest-ever magazine editor, at the age of 23, she went on to co-found the pioneering Green & Black’s Chocolate, the world’s first organic chocolate and the UK’s first Fairtrade-marked product, now a $100 million a year brand.
Jo continues to work as a brand consultant for a wide range of start-ups and household names. She also remains a working journalist and contributor to leading newspapers, websites and magazines, and is author over 25 books including Sweet Dreams: The Story of Green & Black’s.
Main stage presentation:
Why strong values = good business
Lessons from the story of Green & Black’s
The world’s first organic chocolate, the UK’s first Fairtrade-marked product: Jo Fairley – who sold her pioneering confectionery brand to Cadbury’s in 2005 – shares first-hand insights into how business can change the world. (And why it needs to.)
Andrew Busby (Chair)
Andrew Busby is the Strategy Lead at The Industrious, a CX design agency, and founder of Redline Retail Consulting as well as being a best-selling author
Redline (formerly Retail Reflections) is a retail consultancy firm that provides strategic advice and insights to the industry community. A well-known retail industry expert, speaker, and writer, Andrew Busby has extensive experience and knowledge, particularly in areas such as retail technology, customer experience, and emerging trends. He is a regular contributor to various media outlets, including Forbes, BBC, and national news media.
Author of the best-selling retail book, ‘Harry Was Right All Along’, Busby is recognised by the industry as a global thought leader and is a member of the exclusive global retail community ReTHINK Retail.
In a retail career spanning 25 years, he held senior positions at Kingfisher and Superdrug before joining a number of leading technology partners to bring innovative solutions to many retail businesses. Andrew is a member of the IORMA Advisory Board, Advisory Board member at Retail Week, Founder of the Retail Advisory Board and is also editor at large for Retail Technology magazine.
Tony D’Onofrio
Tony D’Onofrio is a global retail technology influencer under the TD Insights brand and the President of Sensormatic, the leading retail business unit of Johnson Controls
Main stage presentation:
The AI disruptive future of Retail
How Artificial Intelligence is being integrated into key retail functions and technologies to improve operations and optimise consumer engagements
From both perspectives, Tony regularly engages with the world’s largest retailers. Consistently every year, he has been named a top 100 global retail and technology influencer by multiple industry groups.
Tony regularly publishes articles on innovation and leadership in multiple publications including his own personal website tonydonofrio.com and videos on his YouTube channel TD Insights Live. His continuously updated views on the ‘Disruptive Future of Retail’ have been shared on multiple stages across the world.
Personal branding has been a passion for Tony in the last 10 years and you can find the details of his exact successful formula in his new book, Unleash Your Brand, now available on Amazon.
Tony’s extensive career has included leadership roles in both security and information technology companies. Prior to rejoining Sensormatic, he mentored Silicon Valley and was on multiple boards of both startups and industry groups. He is a graduate of Case Western Reserve University (BA) and Cleveland State University (MBA) in the USA.
Corin Dennison
Corin Dennison is Principal Consultant at Insight Retail Risk, creating bespoke risk mitigation solutions and models for retailers
Main stage presentation:
Emerging technology for Retail: horizon planning for 2027
Prepare for a win/win/win. How to make a use case for technology involving all channels of the business
At Insight, Corin’s primary goal is to challenge existing thinking around the approach to retail risk, focusing not only on risk mitigation but also on value-adding methodology and solutions.
Corin has spent 30 years working within the security/retail risk sector and has extensive experience of leading Risk/Loss Prevention teams for global retail brands including luxury and sports retail. He is practised in building risk frameworks: from strategy creation to operational models; including systems and technology to mitigate emerging risks.
He is a subject matter expert and global speaker on retail risk subjects, was the Retail Risk LP Director of the Year 2019 and 2020, and serves on the Global Retail Leadership Advisory Council for ReTHINK Retail.
Adam Low
Adam Low is Head of Sustainability at THG Eco, supporting businesses large and small to achieve their sustainability goals
As Head of Sustainability at THG Eco, Adam has operational and strategic responsibility and accountability for the development of the business and driving ESG goals. He leads and supports a department of professionals dedicated to furthering and enhancing corporate environmental initiatives, delivered with solutions such as:
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- Carbon Offsetting
- Renewable Energy Certificates (REC / GoO / REGO) Trading
- Carbon Footprints, Hotspot Analyses & Reporting
- Life-Cycle Assessments
- Emission Reduction Strategies.
Adam has a BSc in Geography with first class honours.
Main Stage Presentation:
Sustainability innovations in Retail
How to provide benefits for consumers, suppliers, and operations.
Join Adam to explore how sustainable practices in the retail sector can support business operations. He will explore the THG journey towards sustainability, highlighting the significance of corporate responsibility and consumer engagement. Discover strategies to support in decarbonising your supply chain, and innovative approaches for self-funded sustainability initiatives.
Masha Cilliers
Masha Cilliers is Founder & Principal Consultant at Payment Options Ltd and a senior adviser on payments at board level
Main Stage Presentation:
How retailers can benefit from innovation in payments
Understand the latest innovations in payments and how they apply to your business
Masha’s expertise in the payments business stems from her years at companies such as Visa and Microsoft then Worldline, Cybersource and Mastercard where she worked across disciplines and the value chain of Payments and FinTech.
In 2012 Masha became an independent consultant at Payment Options Ltd with the focus of providing strategic and very practical advice to merchants on payment processing, fraud and identity management, compliance and partner selection as well as the latest payment and innovation trends, and competitive positioning,
Leveraging many years of senior management expertise, Masha also acted as a Board Advisor at Limonetik and XanderPay, holds Non-Executive Director position at Trust Payments and is an Advisor at a number of well-known industry associations and forums such as IMRG, Payment Association, MPE and Payments Leaders Summit.
Corin Dennison
Corin Dennison is Principal Consultant at Insight Retail Risk, creating bespoke risk mitigation solutions and models for retailers
Innovation Theatre Session:
Choosing your tech partners: lessons learned
At Insight, Corin’s primary goal is to challenge existing thinking around the approach to retail risk, focusing not only on risk mitigation but also on value-adding methodology and solutions.
Corin has spent 30 years working within the security/retail risk sector and has extensive experience of leading Risk/Loss Prevention teams for global retail brands including luxury and sports retail. He is practised in building risk frameworks: from strategy creation to operational models; including systems and technology to mitigate emerging risks.
He is a subject matter expert and global speaker on retail risk subjects, was the Retail Risk LP Director of the Year 2019 and 2020, and serves on the Global Retail Leadership Advisory Council for ReTHINK Retail.
Tony D’Onofrio
Tony D’Onofrio is a global retail technology influencer under the TD Insights brand and the President of Sensormatic, the leading retail business unit of Johnson Controls
Innovation Theatre Session:
It is time to unleash your personal brand
Learn Tony’s secret formula: how you can create a personal brand that will take your career and personal life to new heights
From both perspectives, Tony regularly engages with the world’s largest retailers. Consistently every year, he has been named a top 100 global retail and technology influencer by multiple industry groups.
Tony regularly publishes articles on innovation and leadership in multiple publications including his own personal website tonydonofrio.com and videos on his YouTube channel TD Insights Live. His continuously updated views on the ‘Disruptive Future of Retail’ have been shared on multiple stages across the world.
Personal branding has been a passion for Tony in the last 10 years and you can find the details of his exact successful formula in his new book, Unleash Your Brand, now available on Amazon.
Tony’s extensive career has included leadership roles in both security and information technology companies. Prior to rejoining Sensormatic, he mentored Silicon Valley and was on multiple boards of both startups and industry groups. He is a graduate of Case Western Reserve University (BA) and Cleveland State University (MBA) in the USA.
Christian Weisser
Christian Weisser is Global Head of Banking Solutions & President, Sesami EMEA, and a renowned global leader in the cash industry
Main Stage Session (TBA)
Christian Weisser is Global Head of Banking Solutions and President of Sesami EMEA.
Sesami has deployed over 350,000 intelligent devices across six continents, with solutions adopted by nine of the worlds’ top 10 retailers.
Sesami is an industry leader and disruptor, modernising the essential role of cash in the global economy and championing financial inclusion for all.
Christian is a renowned global leader in the cash industry, having played pivotal roles in large organisations such as Gunnebo and Diebold Nixdorf.
Tim Moore
Tim Moore is Managing Director of All-Tag Europe
David Dalton
Sales Director EMEA, All-Tag Europe
Innovation Theatre Session:
An evolutionary technology that detects shop lifting in real time
Using gesture-based analytics to home in on suspicious activity and capture the relevant footage
There is an epidemic of shoplifting in retail stores. From large grocery chains through to independent retailers, all are suffering.Traditional deterrents, such as ‘tagging’ or CCTV, can of course help deter criminals and opportunist thieves.
Tagging systems can tell you when a theft occurs in real time, but at that point the offender is almost out of the door. CCTV might allow you to review camera footage after the event and determine a theft taking place. But what if you have 20 or 30 cameras to review, and want the information in real time?
What if there was something better?
Veesion from All-Tag is a video analytic that will constantly monitor ALL of your camera feeds. If it detects a suspicious incident, using its gesture-based analytic AI engine, it sends an immediate alert with video footage directly to the store. So you now know, in real time, that a potential incident has occurred, and it can then be managed in accordance with set internal processes and controls.
All-Tag are specialists in product protection. They work with many of the world’s leading retailers, delivering innovative and bespoke solutions to protect merchandise from all types of theft; opportunist or serious organised crime. Veesion delivers an additional layer of protection to complement the products and services they already provide.
Debbie Carter
Debbie Carter is National Key Account Manager at Concept Pro
Innovation Theatre Session:
AI in action – changing the landscape of retail technology
Understand the potential of AI in overcoming the most complex of retail challenges
Jacob Hinson
Jacob Hinson is Founder of eLocker
Innovation Theatre Session:
Brand-centric Click & Collect: transforming the In-store and cross-sell experience
It’s time to transform the customer’s retail experience, elevate your brand presence and bring more customers into your stores
Many retailers offer a Click & Collect service, but the pick-up station is often tucked away outside the store or in less visible areas. eLocker helps retailers create a brand-centric Click & Collect experience, allowing them to add their branding to the lockers and custom upsells, elevating their brand presence and bringing more customers into the store. Move away from mundane transactions and create engaging brand interactions with the opportunity to sell more.
Jacob launched eLocker in 2016 to tackle the issues found with traditional locker systems. Leading the charge in the retail space, Jacob and eLocker are focused on helping retailers transform their Click & Collect offering with a white labelled system that allows you to add custom upsells and can sit pride of place in your store.
Charlie Row
Brand Sales & Solutions Manager, Awin Global
Innovation Theatre Session:
Dynamic solutions across the funnel and beyond
influence the customer journey before, during and after the purchase: showcasing some of the best tech-based solutions
As the affiliate channel has developed over the last 5-10 years, there has been an explosion of innovative solutions available within it. No longer are brands talking about last click, but rather looking at how they can influence the customer journey before, during and after the purchase. Charlie will showcase some of the most successful technology-based solutions available that can solve a myriad of challenges that an advertiser might have. These powerful solutions can be implemented easily, quickly and in a cost-effective way via Awin, allowing you to get closer to your next customer.
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